1. Introduction

This Refund Policy explains users’ rights regarding refunds for paid services or features within Viper.

2. Eligibility

• Users may request a refund within 7 days of purchase.

• The paid service must be unused or not fully consumed.

• Promotional offers and discounted items are non‑refundable.

3. Non‑Refundable Cases

Refunds will not be issued if:

• The service has been misused.

• The service has been fully or substantially consumed.

• The user has violated the Terms of Use or Terms & Conditions.

4. Refund Process

• Refund requests are processed within 3–10 business days.

• Refunds are issued through the same payment method used.

• Additional verification information may be required.

5. Contact

For refund requests or questions: Email: support@viperstore.online